MAKE IT WORK

Small changes for a better evening of streaming.

Start with your network and make the most of your existing screen.

Start with your home network

Move closer to the router or test Ethernet if your device supports it. Other downloads and video calls share the available connection.

Match quality to your setup

A higher resolution asks more of the connection and display. Compare available quality options to find the most stable result on your device.

Keep the player current

Use updates from the official store or verified publisher. Restart the player and device when diagnosing a new issue.

Change one thing at a time

Try another source, then another device or connection. A small sequence of comparisons helps separate source issues from local network problems.

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EXPLORE YOUR NEXT SUBSCRIPTION

Discover your next
way to watch.

Start with a trial enquiry and find the setup that suits your home.

✓ Device guidance✓ Connection options✓ Viewing categories✓ Support enquiries