trial enquiryDEVICE GUIDE
Apple TV Start here.
A player-neutral setup checklist for your first viewing session.
Check your device
Have your apple tv model and tvos version ready. Ask the team to confirm compatibility with your intended subscription.
Choose a compatible player
Browse the Apple TV App Store for a compatible player and check whether the player has its own purchase or subscription fee.
Add your subscription details
Use the login or playlist format provided by your service. Enter it privately inside the player; never share your password in a public forum.
Test before settling in
Try a few available sources, check picture and sound, and compare Wi-Fi with a wired connection if the device supports it.
Keep the useful details
Make a note of your player name and device model. They help support understand an issue if you need assistance.